Citywide Housing

Supported housing: who is responsible for HMO repairs?

TL;DR

In supported housing HMOs, landlords are usually not responsible for day-to-day repairs. Instead, repair obligations are transferred to the housing provider under a guaranteed rent scheme, removing cost, stress, and tenant disputes.

What’s in This Article:

  • How supported housing HMOs are structured
  • Who handles repairs in supported housing
  • What landlords are still responsible for
  • How guaranteed rent changes repair risk
  • FAQs about supported housing repairs

Introduction

Supported housing often raises concerns about repairs. Landlords worry about damage, wear and tear, and unexpected costs. However, supported housing HMOs operate differently from standard lets. As a result, repair responsibility is usually removed from the landlord entirely.

How supported housing HMOs are structured

Supported housing is based on commercial leasing, not individual tenancies.

In supported housing:

  • The property is leased to a housing provider
  • Occupants are managed by support organisations
  • Rent is paid monthly, regardless of occupancy
  • The landlord has no direct tenant contact

Because of this structure, repair responsibility can be contractually reassigned.

Who is responsible for repairs in supported housing

In supported housing HMOs, the housing provider usually takes responsibility for repairs.

This commonly includes:

  • Day-to-day maintenance
  • Damage caused by occupants
  • Wear and tear repairs
  • Internal fixtures and fittings

As a result, landlords are protected from frequent call-outs and repair costs.

Why supported housing removes repair involvement

Supported housing providers must maintain properties to operational standards. Therefore, they handle repairs directly to protect service continuity.

As explained in our guaranteed rent guide:
https://www.citywidehousing.co.uk/how-a-rent-guarantee-scheme-protects-your-rental-income/

What landlords are still responsible for

Although supported housing reduces involvement, landlords still retain limited asset responsibilities.

Typically, landlords remain responsible for:

  • Structural integrity at lease start
  • Buildings insurance
  • Mortgage obligations

However, ongoing maintenance is usually excluded.

Why supported housing removes repair involvement

Supported housing providers must maintain properties to operational standards. Therefore, they handle repairs directly to protect service continuity.

As explained in our guaranteed rent guide:
https://www.citywidehousing.co.uk/how-a-rent-guarantee-scheme-protects-your-rental-income/

Landlord reviewing UK property compliance checklist with tenant documents

How Our Guaranteed Rent Scheme Works

Step 1: Get in Touch

Contact us today by phone or complete our online form to schedule a free, no-obligation property consultation.

Step 2: Property Assessment

We’ll visit your property to assess its condition, provide recommendations for any necessary improvements, and ensure it meets all required standards.

Step 3: Compliance & Handover

We manage the entire compliance process, carry out any necessary repairs, and arrange for an inventory check before officially handing over the property.

Step 4: Consistent Rent Begins

Once everything is in place, we take care of the property management, and you’ll start receiving consistent rent every month.

Why supported housing reduces repair risk for HMOs

HMOs normally create high repair demand. However, supported housing changes this.

Because responsibility is centralised:

  • Repairs are handled professionally
  • Costs are predictable
  • Disputes are avoided

According to UK housing guidance, supported accommodation continues to expand due to long-term demand pressures.
https://www.gov.uk/government/statistics

How Citywide Housing Group Supports Landlords

At Citywide Housing Group, we specialise in helping landlords secure guaranteed income with long-term leases. Our approach ensures:

  • Full Property Management: From tenant management to maintenance, we take care of everything so you don’t have to.

  • Compliance and Legal Support: We ensure that all your properties meet legal requirements and comply with housing standards.

  • No Hidden Fees: We believe in transparency, with no surprise costs—what we agree on is what you get.

  • Local Expertise: Our team is familiar with the Bradford housing market, ensuring you get the best returns for your property.

Landlord ensuring rental property safety with smoke alarms.

FAQs: supported housing repair responsibility

Usually no. Most repairs are handled by the housing provider.

This is covered by the commercial tenant, not the landlord.

Yes. Emergency and routine repairs are usually managed by the provider.

Rent is agreed upfront and paid regardless of repair activity.

How to Get Started with Citywide Housing Group

If you’re ready to secure fixed, reliable income with no voids or arrears, it’s time to join the growing number of landlords in Bradford benefiting from guaranteed rent schemes.

Contact Citywide Housing Group today to schedule your free property assessment and discover how we can help you unlock the potential of your property.


For more information, visit Citywide Housing or call us at 0113 323 0678.

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