Citywide Housing

Guarantee Your Rental Income

Secure Your Rent, Hassle-Free, with Guaranteed Payments and Full Management.

Book a Free Call to Discuss Your Eligibility for Guaranteed Rent

How It Works
A Simple Process to
Guaranteed Rent

Step 1
Get in Touch

Call us or fill out the form to arrange a free property consultation with no obligation.

Step 2
Property Assessment

We’ll visit your property, suggest any necessary improvements, and ensure it meets standards.

Step 3
Compliance & Handover

We handle compliance, complete repairs, and schedule an inventory check before handover.

Step 4
Guaranteed Rent Begins

Once everything is set, we manage the property, and you start receiving guaranteed rent.

Read what our clients say about us

Hear from landlords who’ve experienced the ease and security of guaranteed rent with Citywide Housing.

Areas We Cover

Ready to Secure Your Guaranteed Rent?

Fill out the form for a free consultation call and let us take care of your property, hassle-free.

Social Impact

At Citywide Housing, social impact is at the heart of everything we do. Since entering the sector in 2014, we’ve provided safe, supported, and fully managed homes to over 5,000 vulnerable individuals across the UK — including young care leavers, women and children fleeing domestic abuse, and adults with learning disabilities and autism.

Our developments aren’t just properties — they’re purpose-built solutions that restore dignity, stability, and independence to those most in need. By partnering with local authorities, care providers, and housing associations, we help bridge the gap between property investment and genuine community transformation.

Every lease we manage and every home we hand over contributes to long-term, sustainable housing solutions — delivering not only consistent returns for landlords and investors, but real impact for people who need it most.

Ready to Secure Your Guaranteed Rent?

Fill out the form for a free consultation call and let us take care of your property, hassle-free.

Areas We Cover

Areas We Cover

Yorkshire & Humberside

Covering Leeds, Bradford, Wakefield, Sheffield, Doncaster, Hull, Grimsby, and Scunthorpe.

Greater Manchester

Including Manchester, Salford, Oldham, Stockport, Bolton, and Rochdale.

Lancashire

Serving Preston, Blackburn, Burnley, Blackpool, Chorley, and Morecambe.

North East England

Covering Newcastle, Sunderland, Durham, Middlesbrough, and Gateshead.

Merseyside

Including Liverpool, Wirral, St Helens, Bootle, and Southport.

Midlands

Covering Birmingham, Coventry, Leicester, Wolverhampton, and Derby.

Citywide Housing - landlord faqs

Guarantee Your Rental Income

Consistent Rent Payments All Year Round

Book a Call

Guaranteed Rent Programme

Rental income, paid on time every time – No voids, no hassle.

Complete Management Solutions

Comprehensive oversight of all property aspects.

Property Procurement

Source and deliver programme – Guaranteed demand areas.

Top 15 Guaranteed Rent FAQs for Landlords


+ 1. What is a guaranteed rent scheme and how does it work?

Answer: A guaranteed rent scheme is an arrangement where a housing provider—often a local authority, housing association, or registered social landlord—leases a property from a private landlord and agrees to pay a fixed rental income for a set period, regardless of whether the property is occupied or the tenant pays rent.
We at Citwide Housing use the property to accommodate individuals or families in need of affordable or supported housing, serving two purposes:
- For landlords: It offers financial stability with no void periods, arrears, or management hassle.
- For the community: It helps meet housing demand by offering secure, managed homes to vulnerable or low-income tenants.

Example: You lease your property to us in January. Even if it's unoccupied for February and March, you still get paid in full both months.

Quick Tip: Guaranteed rent schemes are ideal for landlords looking for consistent income without the stress of traditional lettings.

Landlord Mistake to Avoid: Assuming guaranteed rent means lower rent. At Citywide Housing, we often pay market or above-market rates.

Did You Know? With CHG’s scheme, you don’t need to chase tenants or deal with letting agents. We manage everything.

+ 2. How does guaranteed rent differ from traditional letting?

Answer: With traditional letting, you depend on tenants to pay rent and manage all issues yourself. Guaranteed rent shifts those responsibilities to us—we manage the tenants and you receive rent every month, no matter what.

Example: In a traditional let, if a tenant stops paying rent for 3 months, you're out of pocket. With guaranteed rent, you're still paid in full.

Quick Tip: Guaranteed rent is more hands-off than using even the best letting agent.

Landlord Mistake to Avoid: Thinking traditional letting gives more control—it often brings more headaches.

Did You Know? Most landlords switch to guaranteed rent after just one bad experience with voids or rent arrears.

+ 3. How long is the guaranteed rent contract?

Answer: Citywide Housing typically offers guaranteed rent contracts for 3 to 5 years. Some landlords want more, so we also offer 10 years.
Note: you can sell your property lease in-situ

Example: You sign a 5-year lease in 2024. Your rent is guaranteed until 2029—regardless of who lives in the property.

Quick Tip: Longer contracts offer more stability and increase property value for future investors.

Landlord Mistake to Avoid: Signing without reading exit clauses—always know your break terms.

Did You Know: A 5-year commercial lease can boost your property’s value due to rental stability.

+ 4. What happens during void periods in a guaranteed rent scheme?

Answer: With Citywide Housing, your rent is paid in full—whether the property is occupied or not. We cover all void periods.

Example: If a tenant moves out in August and the next one doesn’t arrive until October, you still receive September’s rent on time.

Quick Tip: Ask for a fixed payment schedule to align with your mortgage or bills.

Landlord Mistake to Avoid: Assuming “no tenant” means “no rent” — that’s not the case here.

Did You Know: Voids cost UK landlords over £3,000 a year on average. Guaranteed rent eliminates that risk.

+ 5. Who pays for repairs in a guaranteed rent arrangement?

Answer: At Citywide Housing, we handle most day-to-day maintenance. You only cover structural or major issues like roofing or boiler replacement.

Example: A door handle breaks—we fix it. The boiler needs replacing—you’ll cover that.

Quick Tip: We provide property reports and alerts, so you're never caught off guard.

Landlord Mistake to Avoid: Assuming everything is covered—always clarify maintenance responsibilities upfront.

Did You Know: We carry out routine inspections, reducing the risk of major damage going unnoticed.

+ 6. Do I still get paid if the tenant doesn’t pay rent?

Answer: Yes. With guaranteed rent, tenant behaviour doesn’t impact your income. Citywide Housing covers rent regardless of arrears or issues.

Example: A tenant falls behind by 2 months—we still pay you on time every month.

Quick Tip: Think of us as your paying tenant—we deal with all tenant-related risks.

Landlord Mistake to Avoid: Relying on a “good tenant” instead of a good contract.

Did You Know: CHG works with trusted organisations and regulated providers—so issues are rare.

+ 7. Is guaranteed rent suitable for HMOs and flats?

Answer: Yes. Guaranteed rent schemes can be applied to HMOs, flats, and family homes—so long as they meet required compliance standards.

Example: Your 4-bed HMO in Leeds is leased to CHG. We manage tenants and inspections, and you get paid monthly.

Quick Tip: Let us know your property type—we’ll match it to the right provider or use case.

Landlord Mistake to Avoid: Assuming guaranteed rent is only for family homes—it works across property types.

Did You Know: CHG leases hundreds of HMOs and flats across Yorkshire and the North.

+ 8. What compliance documents do I need for guaranteed rent?

Answer: You’ll need: EPC, EICR, Gas Safety Certificate, Fire Risk Assessment, Building Insurance, and Land Registry Title. We can help arrange any missing documents.

Example: If you’re missing an EICR, we’ll help arrange it as part of onboarding.

Quick Tip: Keep all documents in a digital landlord folder to stay organised.

Landlord Mistake to Avoid: Delaying the lease start due to missing documents.

Did You Know: CHG offers guidance to help landlords meet compliance quickly and affordably.

+ 9. How do I know what rent I’ll be paid?

Answer: You’ll receive a formal rent offer after the property is inspected. Once agreed, this figure is fixed for the entire lease term.

Example: We inspect your 3-bed in Bradford and offer £975/month guaranteed rent for 5 years.

Quick Tip: Rent offers are based on location, size, and compliance status—not current tenants.

Landlord Mistake to Avoid: Comparing guaranteed rent directly to private lets—remember, this includes management.

Did You Know: Citywide Housing often pays higher than average for high-demand areas.

+ 10. Can I sell or remortgage during a guaranteed rent lease?

Answer: Yes. Our leases are commercial, so you can sell the property with the lease in place, or remortgage at any time with proper notice.

Example: You refinance year 3 of a 5-year lease to release equity. No issue—just notify us.

Quick Tip: Leased properties may appraise higher due to rental security.

Landlord Mistake to Avoid: Not checking with your mortgage provider before signing a commercial lease.

Did You Know: Guaranteed rent properties often attract investors seeking stable cashflow.

+ 11. What areas does your guaranteed rent scheme cover?

Answer: We urgently need properties in: West Yorkshire, Greater Manchester, Lancashire, South Yorkshire, North East, Humberside, Liverpool, Midlands.

Example: You’ve got a 2-bed flat in Huddersfield? We can assess and onboard within 7–10 days.

Quick Tip: Postcode checks are done within 48 hours—fast-track your income.

Landlord Mistake to Avoid: Assuming your location isn’t covered—always ask, we may have demand.

Did You Know: We manage over 1,000 homes across Northern England and growing.

+ 12. What kind of lease do I sign in a guaranteed rent scheme?

Answer: You’ll sign a 3–5 year commercial lease agreement with CHG. It outlines payment terms, maintenance duties, and property standards.

Example: A landlord in Leeds signs a 60-month lease. Rent is fixed at £950/month.

Quick Tip: Ask for a sample lease ahead of time—our agreements are fair and solicitor-approved.

Landlord Mistake to Avoid: Using a standard AST instead of a tailored commercial lease.

Did You Know: Commercial leases can boost your property’s capital value due to stability.

+ 13. Who manages the property during the lease?

Answer: We do. Citywide Housing handles all property management, tenant sourcing, inspections, and legal compliance.

Example: We respond to all tenant queries, schedule repairs, and coordinate compliance.

Quick Tip: You’ll still get periodic updates but won’t deal with the day-to-day.

Landlord Mistake to Avoid: Thinking “hands-off” means “ignored”—we provide full accountability.

Did You Know: We employ local housing officers who inspect properties regularly.

+ 14. What happens at the end of the guaranteed rent lease?

Answer: You can choose to renew, sell, or self-manage the property. We hand it back in the same or better condition, subject to fair wear and tear.

Example: At year 5, you extend for another 3 years with updated rent terms.

Quick Tip: Review your options 6 months before the lease ends for a smooth transition.

Landlord Mistake to Avoid: Forgetting to prepare for end-of-term decisions.

Did You Know: Most of our landlords renew—some have stayed with us for over 10 years.

+ 15. Is guaranteed rent really worth it for landlords?

Answer: Absolutely. If you value steady income, minimal stress, and zero voids, guaranteed rent is one of the safest ways to let your property.

Example: A landlord in Bradford switches from a local agent to CHG. Within 12 months, their net income increases—despite a slightly lower gross rent.

Quick Tip: Guaranteed rent isn’t just about money—it’s peace of mind and passive income.

Landlord Mistake to Avoid: Chasing short-term gains at the expense of long-term stability.

Did You Know: More landlords are switching to fixed rent solutions due to rising arrears and legislative pressure.